Privacy Policy- Sorelle Studio LLC
Effective Date: May 2026
Sorelle Studio LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, customers, and website visitors. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard the personal information you provide when using our website, purchasing merchandise, or engaging with our services. It is designed to comply with applicable state and federal privacy laws, including the Texas privacy regulations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase memberships or services, book appointments, attend our studio, or otherwise interact with Sorelle Studio. By using our website or services, you agree to this Privacy Policy.
We reserve the right to update this Policy at any time. If significant changes are made, we will notify you via email. Your continued use of our website or services following these changes signifies your acceptance of the updated terms.
1. Information We Collect
Depending on how you interact with us, we may collect:
Personal Information Name Email address Phone number Billing address Emergency contact information (when applicable) Account login information Membership details Appointment and booking history.
Payment Information Payments are securely processed through trusted third-party payment providers. Sorelle Studio does not store complete credit card numbers on our servers.
Health & Wellness Information To safely provide Pilates classes, massage therapy, infrared sauna sessions, and wellness services, we may collect limited health information you voluntarily provide, including: Health history forms, Medical conditions or injuries, Pregnancy status Wellness goals Treatment preferences. This information is used solely to provide safe and appropriate services.
Automatically Collected Information When you visit our website, we may automatically collect: IP address Browser type Device information Cookies Website usage data Analytics information.
2. How We Use Your Information
We may use your information to: Schedule appointments and classes Manage memberships and client accounts Process payments Deliver Pilates and wellness services Communicate appointment confirmations, reminders, and studio updates Respond to customer service inquiriesS end newsletters, promotions, and marketing communications (you may unsubscribe at any time) Improve our website, services, and client experience Prevent fraud or unauthorized transactions Comply with legal obligations
3. Photos & Video
From time to time, Sorelle Studio may photograph or record classes, workshops, community events, or studio spaces for marketing and promotional purposes.By attending our studio, you acknowledge that you may appear in photographs or video recordings.If you prefer not to be photographed or recorded, please notify a member of our team before class or your appointment, and we will make reasonable efforts to accommodate your request.
4. Cookies & Analytics
Our website may use cookies and similar technologies to: Improve website functionality Remember your preferences Analyze website traffic Measure marketing performance You may disable cookies through your browser settings, although certain website features may not function properly.
5. Marketing Communications
If you opt in, we may send you: Email newsletters Studio announcementsPromotions Event invitations SMS appointment reminders and marketing messages You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly. You may opt out of SMS messages by replying STOP where applicable.
6. Sharing Your Information
We do not sell your personal information.We may share information only with trusted third-party providers who help operate our business, including services such as: Online booking and scheduling platformsPayment processorsEmail and SMS marketing providers Website hosting providers Business software and analytics servicesWe may also disclose information when required by law or to protect the safety, rights, or property of Sorelle Studio, our clients, or others.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.While no method of electronic storage or transmission is completely secure, we take reasonable steps to help protect the information entrusted to us.
8. Your Privacy Rights
You may request to: Access your personal information Correct inaccurate informationRequest deletion of your personal information where permitted by lawOpt out of marketing communications Residents of certain states, including Texas and California, may have additional privacy rights under applicable law.To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our services are not directed toward children under the age of 16. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
10. Third-Party Services
Our website may link to or integrate with third-party services, including scheduling platforms, payment processors, social media platforms, and analytics providers.These services maintain their own privacy policies, and Sorelle Studio is not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.The updated version will be posted on this page with a revised Effective Date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us
Sorelle Studio LLC
Email: hello@sorellestudio.co